SMS Consent Communication

The phone numbers collected as part of the SMS consent process will not be shared with third parties or affiliate companies for marketing purposes.

Types of SMS Communications

If you consent to receive SMS messages from Specialized Transport Systems, you may receive communications such as:

• Order, pickup, and delivery status updates
• Scheduling and appointment reminders
• Billing and payment inquiries
• General customer service communications

Example: "This is Specialized Transport Systems sending you a message to inform you that your delivery appointment has been confirmed for [Date] between [Time Window]. Reply STOP to opt out of SMS messaging at any time."

Message Frequency

Message frequency varies depending on the type of communication and your active orders. You may receive multiple messages per week regarding your shipment or account status.

Potential Fees for SMS Messaging

Message and data rates may apply, depending on your mobile carrier's pricing plan.

Opt-In Methods

You may opt in to receive SMS messages by providing your phone number and consent during the order/quote process, verbally during a conversation with our team, or through our website.

Opt-Out Methods

You can opt out at any time by replying "STOP" to any SMS message from us. Alternatively, you can contact us directly using the information below to be removed from the messaging list.

Help

If you are experiencing issues, reply "HELP" to any message, or contact us directly at (850) 257-7059 or kirk@ship-sts.com for assistance.

Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP" or visit our website.
• Message frequency may vary.